Hotel Okura Kobe

2-1 Hatoba-Cho, Chuo-Ku, Kobe, Japan, 650-8560show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Japan

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Overview

Featuring a casino, a sauna and a hairdresser, the 4-star Hotel Okura Kobe offers 475 tasteful guestrooms. This stylish hotel was opened in 1989 and renovated in 2008.

Major Kobe sights, such as Kobe Harbor and Ikuta Shrine are located nearby. Hotel Okura Kobe boasts a prime location close to a tower, a church and a museum.

Shops and a mall are also set close by.

Within a 10-minute walk guests will find Minato Motomachi subway station. The hotel is approximately 15 minutes' drive away from Kobe airport.

Rooms

The rooms in Hotel Okura Kobe are fitted with satellite TV, heating, wireless internet, a safe and coffee/tea makers. Many of the rooms give a beautiful view over the sea. The rooms have European decor.

Eat & Drink

The property features a lounge restaurant serving French dishes. Offering a variety of dishes, Chinese Cuisine Tokarin and The Garden Place Soshuen are about 50 meters away.

Services

Business facilities at Hotel Okura Kobe include computers, a business center and a conference room.

Relax

Hotel Okura Kobe offers babysitting, a mini club and video games for guests travelling with children. There are a gym and a fitness centre provided at Hotel Okura Kobe.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at JPY 1000 per day.

Year renovated:   2008.  Number of floors:   28.  Number of rooms:   475.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

JPY 1000 per day

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Video games
  • Kids club

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa centre
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • Harbor view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Kawasaki Good Times WorldKawasaki Good Times World500 ft2-2 Hatobacho, Chuo-ku
Kobe Port TowerKobe Port Tower600 ft2-2 Hatoba-cho Chuo-ku, Kobe-shi
Kobe Maritime Museum Kobe Maritime Museum 500 ft2-2 Hatobacho, Chuo-ku
Port of Kobe Earthquake Memorial ParkPort of Kobe Earthquake Memorial Park700 ft2-2 Hatobacho Chuoku
Meriken ParkMeriken Park900 ftHatobacho, Chuo-ku
Kobe HarborlandKobe Harborland1500 ftChuo-ku
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Chinese Cuisine TokarinChinese Cuisine Tokarin0 ft2-1 Hatobacho, Chuo-ku
The Garden Place SoshuenThe Garden Place Soshuen600 ft4-7-28 Sumiyoshiyamate, Higashinada-ku
Patisserie Mont PlusPatisserie Mont Plus1000 ft3-1-17 Kaigandori, Chuo-ku
RoshokiRoshoki1600 ftMotomachidori, Chuoku
SantaMonicanokazeSantaMonicanokaze1300 ft5-6 Chuo-ku Hatobacho
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Chinatown (Nankinmachi)Chinatown (Nankinmachi)1600 ft
Kobe Motomachi Shopping Street Kobe Motomachi Shopping Street 1900 ft3-13-1 Motomachidori, Chuo-ku
Kobe City Museum (Kobe Shiritsu Hakubutsukan) Kobe City Museum (Kobe Shiritsu Hakubutsukan) 2100 ft24 Kyo-machi, Chuo-ku
Kobe Harborland umieKobe Harborland umie2100 ft1-7-2 Higashikawasakicho, Chuo-ku
Moriya ShopMoriya Shop2100 ft1-7-2 Motomachidori, Chuo-ku
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Getting around
Airports
Kobe (UKB)4.1 mi
Itami (ITM)16.0 mi
Train
Motomachi Station2300 ft
Kobe Station3700 ft
Underground
Minato Motomachi Station1700 ft
Kyu-kyoryuchi Daimaruekimae Station2300 ft
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Reviews
8.4
SuperbBased on  241  reviews
  • 10.0
    Exclusive

    The concierge made fantastic reservations. The first night I went for Kobe beef and the second night was sushi. They were both epic meals in local non-touristy and welcoming places.

  • 5.0
    Guest rating

    The view from the room on the 22nd floor of the harbour is really nice. They have got a shuttle bus service to Sannomiya station which is very regular although with the traffic during rush hour, you might as well enjoy the walk

    Before we arrived at the Hotel Okura Kobe, we had been travelling around the Kansai area for a week. We had been to Japan before and think it's an amazing country with high service levels. Our experience therefor at the Hotel Okura was very much out of the norm to what we had gotten used to. We arrive at 1.30pm to be told that check-in isn't till 3pm. This is of course a general rule, but never have we not been able to get a room only 1,5 hrs earlier than the check in time. We went into Kobe and got back at 4pm. We were then told that they no longer had non-smoking rooms available (?!) even though we had booked 5 weeks in advance and had not been notified about this. They said that had aired the room, but of course the smell was still very obvious for non smoking people such as ourselves. The walk to the room from the elevators smelled like being in a discotheque in the 90s. If they had told us before we arrived, we could have gone to another hotel. Also the kettle in the room seemed to occassionally function. There is no wifi available. You can use computers opposite reception for 100Yen for 10 minutes. All in all the experience reminded us of backpacking in the 90s, not staying at an international renowed hotel chain such as Okura.

  • 10.0
    Exclusive

    Having spent 14 days traveling around Japan and staying in hotels of varying standards, we found the Okura the best for sheer luxury and spaciousness. The view from our room on the 30th floor was spectacular at night. Maybe we were lucky, we booked a standard double and got upgraded to a deluxe double for free, nice touch. Stayed also in the Kobe Crowne Plaza and the Meriken Park Oriental, rate the Okura the best of the three.

  • 5.8
    Guest rating

    Verry silent and nice location, amazing view.

    Everything is written in Japanese, stuffs as well can´t speak english well. You can get the impression their are not interested to have international customers. No international television. If you´re japanese for sure you will love this Hotel, if you´re not Japanese think over to stay there. And this as well, be ready to pay for a simple beer over 10,- Euro in the bar. For my experiance it is just a 3 Star Hotel, not more and for this it is to expensive.

  • 6.4
    Good

    The pool costs 2000 yen to use. It is not included in guest stay.

  • 6.6
    Good

    Well known hotel kept very clean and classic. Rooms are clean though dated

    Needs room renovation to compete

  • 5.8
    Guest rating

    Staff were ok.

    The Okura Hotel Kobe needs upgrading. Compared to other hotels in the same price range in Kobe (I.E. Ana) it is poor. Even small things can make a difference, like drinks. Only green tea free in the room and coffee costs 420 yen when the room was already 16,000 yen! Room looks old fashioned and dreary, tv international selection; only bbc!! Pathetic. Not cosmopolitan or international at all, just the same old stuffy Japanese atmosphere.

  • 10.0
    Exclusive

    Location, price and friendly service were great.

  • 8.2
    Fabulous

    Very friendly staff, large room (by Japanese standards), good location - easy to find from anywhere in the city, great views.

    Laundry services were extremely over-priced, facilities were a little out-dated.

  • 9.2
    Superb

    Very friendly staff, very good hotel.

    When we were staying here, both the bar and restaurant on the top floors were closed. That was a pity, as the view would have been amazing. The (generic) breakfast was a bit on the expensive side.

  • 2.4
    Guest rating

    沒有

    地點遠,員工冷漠,服務態度差

  • 7.8
    Fabulous

    このクラスのホテルだと何を求めるかで選択肢が変わってくる。ホテルのホスピタリティーに浸り寛ぐことを求める場合は此処しかありません。

    無し

  • 9.6
    Exclusive

    さすがにすべてにおいて優れている。

    なし

  • 8.8
    Superb

    部屋の清潔さとアメニティの充実さ

    特になかったです。

  • 10.0
    Exclusive

    1階のフロント係の方はもちろんの事そとを掃除されていたスタッフさんもすごく親切で感動しました。滞在中は気持ちよく過ごせました。

    特になし。

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Japan

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Kobe (UKB)4.1 mi
Itami (ITM)16.0 mi
Train
Motomachi Station2300 ft
Kobe Station3700 ft
Underground
Minato Motomachi Station1700 ft
Kyu-kyoryuchi Daimaruekimae Station2300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
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